——Operations Consulting—-
Enterprise & Government
Process Infrastructure built to survive anything.
We build the systems, automations, and operational infrastructure that let your business run without you in the middle of every decision.
SERVICE 1
ENTERPRISE PROCESS DOCUMENTATION
& FRAMEWORK BUILD
HOW WE HELP
$35K – $250K+
Your organization runs on tribal knowledge. Key processes exist only in employees' heads. There is no documented SOP library, no process hierarchy, and no governance model. A regulatory audit, M&A transaction, or leadership departure exposes the full risk of that gap — measured in dollars and deals, not theory.
THE PROBLEM
What We Deliver
Discovery & current-state assessment with gap analysis
APQC-aligned enterprise process hierarchy
BPMN 2.0 swimlane process maps (all Tier 1 & 2 processes)
SOP library — owner-assigned, version-controlled
Governance & maintenance model with review cycles
Executive findings report with risk exposure summary
SERVICE 2
M&A OPERATIONAL READINESS ASSESSMENT
$25K – $175K+
Regulatory frameworks require documented, auditable processes. The gap between what exists in your organization and what is required by NIST, ISO 27001, HIPAA, OCC, or SOC 2 is where audit findings happen — and where deals get complicated. We close that gap systematically.
THE PROBLEM
What We Deliver
Operational due diligence report with risk rating
Process maturity scorecard (APQC-aligned by function)
Key-person & single-point-of-failure analysis
Integration readiness roadmap (90-day & 180-day)
Risk & controls matrix aligned to NIST / ISO 27001
Board/partner-ready executive briefing deck
SERVICE 3
GRC & COMPLIANCE ADVISORY
SCOPE DEPENDENT
M&A transactions fail at the operational level more often than at the strategic level. Buyers don't know what they're inheriting. Sellers aren't ready to be scrutinized. Post-close integration stalls because no one documented how the business actually works. We fix that — before it costs real money.
THE PROBLEM
What We Deliver
Risk & controls documentation (RCSA framework)
Process-to-risk mapping across all functions
NIST, ISO 27001, SOC 2, HIPAA, or OCC alignment
Compliance gap assessment with remediation roadmap
Policy and procedure documentation
Audit-ready controls evidence package
Three enterprise service lines
HOW WE WORK
Four Phases. Fixed Fees. Delivered on time.
Every engagement is scoped individually. We do not sell packages. We scope your specific situation, then propose the right engagement structure.
PHASE 1
DISCOVER
Stakeholder interviews, document inventory, and current-state analysis across all relevant functions. We scope the full gap before building anything.
PHASE 3
DEPLOY
Our analyst team executes the documentation build: BPMN maps, SOP library, risk matrix, and integration roadmap. John Davis oversees quality and client delivery.
PHASE 2
ARCHITECT
APQC-aligned process hierarchy, governance model, roles, ownership structure, and tooling design. The blueprint for everything that follows.
PHASE 4
GOVERN
Review cycles, change management protocol, owner accountability, and version control. We build the system that keeps the documentation current after we leave.
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We scope every engagement before pricing it. No generic packages. A 30-minute scoping call is where every engagement begins.